Patient Support Program - individual
therapy support for chronically ill patients

Chronically ill people are often severely restricted in their everyday lives. If, for example, recurring complaints slow life down despite therapy, competent support and an open ear from person to person can do you good. We are happy to listen to you, answer questions about your illness and do everything we can to ensure that you complete your prescribed therapy as successfully as possible. Individual, empathetic and motivating.

Inform. Listen. Support.

We accompany you through your therapy without time pressure

The majority of German doctors complain about time pressure in their day-to-day work. As a result, there is usually a lack of time for more intensive discussions with patients. This can lead to treatment quality suffering and therapies being incorrectly applied or prematurely discontinued. To counteract this, we have set up the Elisa patient support program. A professional team has been established with excellent medical training to provide chronically ill patients with individual support throughout their treatment.

This also relieves the burden on the treating doctors - but in no way replaces them.

According to a recent study by the Institute of General Medicine at Goethe University Frankfurt, more than one of two people in Germany suffers from a chronic illness. Elisa's team specializes in skeletal disorders and skin diseases such as psoriasis, which often occur in combination.

Focus of our work:

  • Osteoporosis
  • Rheumatoid arthritis
  • Atopic dermatitis
  • Psoriasis
  • Psoriatic arthritis
  • Axial spondyloarthritis

We are very familiar with complex diseases

Available for you via any end device

Whether tablet, smartphone, PC or Mac: Elisa works like modern telemedicine via any smart device. It is optimized for both Android and iOS operating systems. If you prefer to contact us purely by telephone, the classic communication channel is also open to you. Unfortunately, personal consultations on site are not possible.

Tip: If you need help setting up digital communication via screen, headset, etc., we will be happy to help you.

Clear benefits for all parties involved

For patients

  • Information for a better understanding of the disease
  • Information on therapy issues and tips on how to cope better with everyday life
  • Help with the application of medication
  • Fixed contact persons for the entire duration of therapy
  • Higher motivation and more therapy satisfaction
  • Better adherence to treatment, greater treatment success and better quality of life

For physicians and health insurance companies

  • Relief through parallel, competent therapy support
  • Greater understanding and acceptance of therapy among patients
  • Greater treatment efficiency and cost reduction through increased adherence to therapy
  • Greater therapeutic success and more satisfied patients

Together for your successful therapy

At Elisa, experienced pharmacists, nutritionists and doctors work hand in hand to provide you with the best possible support. As consistency also plays an important role in personal contact, you will speak to a permanent contact person throughout the entire duration of your therapy.


patients we have been able to help already


patient contacts per month


years of professional experience in patient support


fewer treatment discontinuations due to patient support*

*Result of the study of a comparable patient support program in the field of neurological diseases - conducted over 24 months and scientifically supervised.

Committed to the well-being of people

Out of life



68 years, Psoriasis



42 years, Rheumatoid arthritis



71 years, Osteoporos

Opinions about us

Here's how it works:

Get confirmation, register, make an appointment.

Step by step we will show you what you need to do to be accompanied by Elisa through the upcoming or already started therapy. Starting with the necessary confirmation from your doctor - right through to making your first appointment with us.